Payments, Confirmation, and Cancellation Policies

Payment Policy

  • Full payment to be made up to 30 days in advance, by cheque, cash, or net banking.  Treks/Events are planned on a first come – first served basis.
  • We shall send you the payment link and details over the mail.

Confirmation Policy

  • Once the payment is received, you will be notified over email with a confirmation.

Cancellation Policy

  • In the event of cancellation, we must be notified in writing (e-mail).
  • Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows: –

Cancellation prior to 20 days from the trip
Full refund within ten working days

Cancellation between 15 to 20 days in advance
● Amount would be adjusted against another trek or 75% refund.

Cancellation between 10 days and 14 days in advance
● Amount would be adjusted against another trek or 50% refund.

Cancellation between 0 days and 10 days to the start of the trek
● No refund and adjustment against any planned trek may be possible

Note:-
1. Change of trek batch is dependent on the availability of seats in the batch
2. In case of transferring a trek to a friend, they should satisfy all the mandatory requirements put forward by Yoloo.Life